Shipping policy

Last Updated: 25 June 2026

Thank you for shopping with D&A STORE. We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below for information about order processing, delivery, and shipping services.

1. Order Processing Time

All orders are processed within 2 DAYS after payment confirmation.

  • Orders are processed on business days only (excluding weekends and public holidays).
  • During peak seasons, sales events, or holidays, processing times may be slightly longer.
  • If there is a significant delay in processing your order, we will notify you via email.

2. Shipping Methods

We work with trusted shipping partners to ensure safe and timely delivery.

Available shipping options may include:

  • Standard Shipping
  • Express Shipping
  • Same-Day or Next-Day Delivery (where available)

Shipping options available for your order will be displayed during checkout.

3. Delivery Timeframes

Estimated delivery times are as follows:

4. Shipping Costs

Shipping charges are calculated at checkout based on your location, order value, and selected shipping method.

Examples:

  • Standard Shipping: FREE SHIPPING
  • Express Shipping: FREE SHIPPING
  • Free Shipping on orders above: FREE SHIPPING 

Any applicable shipping charges will be clearly displayed before payment.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing:

  • Order details
  • Shipping carrier information
  • Tracking number (if available)

You can use the tracking number to monitor your shipment's progress through the courier's website.

6. Delivery Issues and Delays

While we strive to ensure timely delivery, delays may occasionally occur due to:

  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Customs processing (for international orders)
  • Courier service disruptions
  • Incorrect shipping information provided by customers

If your package has not arrived within the expected timeframe, please contact us d.a.store.commerce.12@gamil.com and we will assist you in tracking your order.

7. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout.

If an incorrect address is provided:

  • Delivery delays may occur.
  • Additional shipping fees may apply.
  • We may not be able to recover packages delivered to the wrong address.

Please contact us immediately if you need to update your shipping information after placing an order.

8. Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit:

  1. Contact us within 1 days of the expected delivery date.
  2. Provide your order number and supporting photos (if applicable).
  3. We will work with the shipping carrier to investigate the issue.

Resolution options may include a replacement, refund, or store credit, depending on the circumstances.